Privacy Policy

Your privacy is very important to us at Crimpd. Please read below to see how Crimpd handles information.

INFORMATION COLLECTED BY CRIMPD

Crimpd collects information about you, including personally identifiable information, if you choose to share it with Crimpd, register an account, or if you track, complete or upload activities using the Services. Crimpd also collects information about how you use the Services. There are several opportunities for you to share information about yourself and your activities with Crimpd, including your name, physical address, email address, gender, age, equipment usage, activities, and workouts (including date, time and geo-location information).

Crimpd allows you to sign up and log in to the Services using accounts you create with third-party products and services, such as Facebook or Google (collectively, "Third-Party Accounts"). These Third-Party Accounts may ask your permission to share certain information from your Third-Party Account with Crimpd. We use this information to verify your identity as well as to provide you with features of our products and services. This information may include your first and last name, email address, profile information and preferences with the applicable Third-Party Account. This information is collected by the Third-Party Account provider and is provided to Crimpd under their privacy policies. You can generally control the information that we receive from these sources using the privacy settings in your Third-Party Account.

When you make a payment through our payment page, we may collect information from you to properly process your payment. This personal information may include your name, address, phone, email address, and payment amount. We use Payment Card Industry certified third-party payment services and do not store your credit card information.

HOW INFORMATION IS COLLECTED AND STORED

Crimpd collects the information you provide to us. When you register, and agree to our Terms of Service, you must provide personal information such as your name and email address. You may also upload activities, such as a workout, to the Services. Crimpd also automatically collects a variety of technical information, including location, device and network information, cookies, log files and usage data.

Cookies and Similar Technologies

When you visit the Services, a cookie will be stored on your computer. Generally, cookies and similar work by assigning to your computer a unique number that has no meaning outside of Crimpd. Crimpd's cookies do not contain any personally identifying information; Crimpd uses them to personalize your experience. Crimpd may also use cookies to assist it in delivering content specific to your skill level. Additionally, after you've entered your member ID and password during a session on the Services, Crimpd saves that information so you don't have to re-enter it repeatedly during that session. Most browsers automatically accept cookies. The only way to "opt out" of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser's or mobile device's technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, please contact us. Not accepting cookies will make certain features of the Services unavailable to you. Crimpd may also use your IP address to identify you, to administer the Services and to assist in diagnosing problems with Crimpd's servers.

Log Files

The Services uses log files. Stored information includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyze trends, administer the Services, track member movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc., may be linked to session IDs, user IDs and device identifiers.

Analytics Services

Crimpd uses third party analytics providers to understand how the Services are used and to help us improve the Services.

Collection from Children

Crimpd is not intended for use by children under the age of 13. Crimpd does not knowingly collect such information. If you believe we may have accidentally received such information, please contact us immediately via support@crimpd.com.

Third Parties

Crimpd may collect personally identifiable information about your activities over time and across third-party websites or online services when you use the Services. We may obtain additional information about you from third parties such as marketers, partners, researchers, and others. We may combine information that we collect from you with information obtained from such third parties and information derived from any other subscription, product, or service we provide.

HOW CRIMPD USES INFORMATION

Crimpd primarily uses the information we collect to administer and operate the Services. We also use your information to analyze, develop and improve the Services. We may also use your information to market the services, credit or accept payments, provide support related to the Services, protect members and enforce our Terms of Service, promote safety, and communicate with you. Additionally, your information may be shared with third parties, as set forth below.

HOW INFORMATION IS SHARED

Publicly Available Information

Crimpd does not currently allow for user information to be shared publicly. In the event these services are added, the sharing of publicly available information will be subject to your privacy settings.

Third Party Business via API or Other Integrations

When you use third party apps, plug-ins, or websites that integrate with the Services, they may receive your information and content, including your personal information, photos, and your activity data (including private activities). Information collected by these third parties is subject to their terms and policies. Crimpd is not responsible for the terms or policies of third parties.

Service Providers

We may share your information with third parties who provide services to Crimpd such as supporting and improving the Services, promoting the Services, processing payments, or fulfilling orders. These service providers will only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also use service providers to collect information about your use of the Services over time so that we or they may promote Crimpd or display information that may be relevant to your interests on the Services or other websites or services.

Affiliates and Acquirors of our Business or Assets

We may share your information with affiliates under common control with us, who are required to comply with the terms of this Privacy Policy with regard to your information. If Crimpd becomes involved in a business combination, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your information in connection with such transaction.

Aggregated and De-Identified Information

Crimpd may modify, de-identify and aggregate the information, data, text, software, sound, photographs, graphics, video, messages, tags, or other materials you make available in connection with the Services ("Content"), in ways that do not personally identify you or contain personally identifiable information. Examples of such aggregated information or statistical data include information about equipment and usage, demographic and route information and performance or biometric information. Crimpd may use, sell, license, and share this information with third parties for research, business or other purposes. If you make information or content publicly available on the Services, such information, even when aggregated, is capable of being publicly viewed and possibly associated with you.

With Consent

We may share your information if (i) you direct us to do so or (ii) you otherwise consent to such sharing.

Legal Requirements

We may share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that disclosure is reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also disclose your information if we determine that disclosure is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of Crimpd or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.

DMCA Notices

We may share your information with third parties when we forward Digital Millennium Copyright Act (DMCA) notifications, which will be forwarded as submitted to us without any deletions.

Unforeseeable Disclosures

Your personally identifiable information may be disclosed to third parties in unforeseeable situations that are not preventable even when commercially reasonable protections are employed, such as in the case that Crimpd or the Services is subject to a hacking or other attack.

HOW WE PROTECT INFORMATION

We take several measures to safeguard the collection, transmission and storage of the data we collect. These steps depend on the sensitivity of the data that we collect, process, and store. Although we strive to employ reasonable protections for your information that are appropriate to its sensitivity, we do not guarantee or warrant the security of the information you share with us and we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content. No system is 100% secure. The Services uses industry standard Transport Layer Security (TLS) technology to allow for the encryption of personal information and credit card numbers. Crimpd engages a company that is an industry leader in online security and Services verification to strengthen the security of Crimpd's Services. The Services are registered with site identification authorities so that your browser can confirm Crimpd's identity before any personally identifiable information is sent. In addition, Crimpd's servers protect this information using advanced firewall technology.

To help ensure that these measures are effective in preventing unauthorized access to your private information, you should be aware of the security features available to you through your browser. You should use a security-enabled browser to submit your credit card information and other personal information at the Services.

Most browsers have the ability to notify you if you change between secure and insecure communications, receive invalid Services identification information for the Services you are communicating with, or send information over an unsecured connection. Crimpd recommends that you enable these browser functions to help ensure that your communications are secure. You can also monitor the URL of the Services you are visiting (secure URLs begin with https:// rather than http://), along with the security symbol of your browser to help identify when you are communicating with a secure server. You can also view the details of the security certificate of the Services to which you are connected. Please check the validity of any Services you connect to using secure communications.

UPDATING ACCOUNT INFORMATION 

You may correct, amend or delete submitted account information that is inaccurate at any time by adjusting that information in your account settings.

DELETING INFORMATION AND DEACTIVATION OF ACCOUNTS

You may request deletion of your personally identifiable information by contacting us at support@crimpd.com to request account deletion. Once deactivated, your account, and activities cannot be reinstated.

PRIVACY POLICY INFORMATION 

If Crimpd makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner. If the changes are significant, we will provide a prominent notice. Crimpd reserves the right to modify this Privacy Policy at any time. If you object to any of the changes to Privacy Policy, you may cease using the Services and deactivate your account. Using the Services after a notice of changes has been communicated to you or published on the Services shall constitute your agreement to the changes.

United States Operation

The Services are operated from the United States. If you are located outside of the United States and choose to use the Services or provide information to us, your information will be transferred, processed and stored in the United States. United States privacy laws may not be as protective as those in your jurisdiction. You acknowledge and consent to this practice.

Disclaimer
While Crimpd continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and Crimpd cannot ensure or warrant the security of any information you transmit to Crimpd. Transmitting personal information is done at your own risk.

RETENTION OF INFORMATION

We retain information as long as it is necessary and relevant for our operations. Information about you that is no longer necessary and relevant for our operations will be de-identified and/or disposed of securely. In addition, we may retain information from closed accounts to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Services' terms and conditions and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

When you delete your user account, certain personal information will be immediately de-associated with the account and deleted, such as your e-mail, name, address, and profile photo, if you had chosen to provide this information. Additionally, your Third-Party Account information will be immediately de-associated with your account. All of your activities and kudos will be de-identified, made private and no longer associated with your personal information. Your comments will be deleted and your account will not be associated with any clubs you had previously joined. We may, however, keep a record of your deletion for up to 30 days following your deletion of an account. Additionally, we may keep system logs, which may be associated with your account for up to 30 days following your deletion of an account.

When you delete your account, we may retain geolocation information to continue to improve the Services. Upon deletion of your account, however, this information cannot be viewed by other users and will be de-associated with your name and other identifiers.